Beyond the MACH Hype: Why Your Commerce Platform Is Not Helping You Win DX or CX
June 02, 2025

Emeka Nwosu
VTEX

Enterprise commerce brands are navigating a complex crossroads. Shifting tariffs and mounting strain on global supply chains from ongoing geopolitical instability are pushing CTOs and CIOs to confront critical gaps in their IT infrastructure. As they work to build a stress-tested digital commerce stack, aligning business priorities with DevOps execution is becoming essential for resilience and growth in the second half of the year. Many commerce enterprises have already scaled web experiences for digital-first markets or urgently need to do so to remain competitive. Investing in scalable, modern commerce platforms is essential — not only to meet evolving customer expectations for a unified commerce strategy, but also to create first-to-market experiences that drive growth.

For many B2B and B2C enterprise brands, technology isn't a core strength. Relying on overly complex architectures (like those that follow a pure MACH doctrine) has been flagged by industry leaders as a source of operational slowdown, creating bottlenecks that limit agility in volatile market conditions.

The Hidden Costs of Pure MACH Architectures

MACH (Microservices, API-first, Cloud-native, Headless) architectures promise modularity, but in practice, pure composability often backfires for B2B and B2C commerce brands. Developers end up buried in service orchestration, custom integrations, and maintenance hell. The abstraction layers don't exist, or worse, developers are left to build them from scratch.

This isn't just theory. It's a real issue for enterprise retailers, manufacturers, and distributors working to scale their digital commerce capabilities. After all, their core business isn't technology. A global manufacturer or regional fashion retailer might like the idea of composability, but they rarely have the engineering depth to manage a scattered stack of CMS, cart, search, promotions, and payments stitched together across five vendors. Their lean teams are hired to launch features, not architect platforms.

In these cases, purely MACH architectures become a liability. APIs drift. Data falls out of sync. Costs spiral. And ironically, vendor lock-in doesn't go away; it shifts to the team's own custom code, which only they can maintain.

An Industry Reset

Rigid adherence to MACH's idealized microservices, API-first, cloud-native, headless stack often prioritizes theoretical purity over practical delivery. Pure composability demands massive orchestration overhead, custom APIs, brittle integrations, and fragmented data flows that create technical debt and slow velocity. Engineering teams end up building and maintaining complex middleware just to keep disparate services talking, turning supposed flexibility into operational fragility.

What engineering leaders need instead are platforms that provide battle-tested, opinionated defaults combined with native integrations and modular extensibility where it counts. This cuts through the noise of "build everything from scratch" dogma and lets teams focus on business-critical innovation instead of plumbing.

Pragmatic Composability

The commerce tech landscape is evolving beyond the ideology of pure composability. Technical leaders are moving away from architectural absolutism and embracing a more pragmatic model, one that favors delivery over dogma and execution over elegance.

Composable commerce still has its place. Integrating third-party components, microservices, and APIs can offer flexibility, but only when grounded in the realities of team capacity, time to market, and business impact. For enterprise brands whose core competency isn't software, managing a tangle of vendors and services can slow delivery and drain engineering resources. The supposed freedom of composability quickly becomes a burden of upkeep.

What's taking shape instead is a more pragmatic approach to composability that balances flexibility with operational efficiency. For retailers upgrading from legacy platforms, this model offers native integrations, opinionated defaults, and modular extension points that make it easier to modernize without over-engineering. It gives digital leaders a way to experiment with composability where it matters most, while avoiding the "composable regret" that comes from going too far and getting stuck in costly orchestration. For example, some enterprise retailers have adopted a pragmatic path by decoupling only their storefront layer to gain speed and personalization, while keeping the core commerce engine unified, which allows them to innovate customer experience without disrupting critical back-end operations.

Developer Experience as a Strategic Imperative

Developer Experience (DX) is no longer just a backend technical concern; it has become a core business differentiator. Systems designed to reduce cognitive load, simplify orchestration, and enable safe experimentation help development teams move faster, resulting in shorter product cycles and superior customer experiences. Achieving this requires adopting a strong DevOps culture and investing heavily in automation for continuous integration and continuous delivery. These practices are critical when working with MACH architectures to introduce microservices effectively. However, they often demand significant internal resources and expertise, creating a barrier for many enterprises that lack dedicated engineering teams.

Ensuring your commerce platform is not only modular but also is investing in ways to improve your DX, alongside your CX, with unified environments, powerful SDKs, and seamless native integrations. This approach allows developers to focus on delivering business value rather than wrestling with complex infrastructure, making innovation less risky and faster to achieve.

Reassessing Your Commerce Priorities

Looking ahead, the ecommerce landscape is poised to adopt hybrid architectures that balance modularity, but with ease of use taken from OOTB (Out Of The Box) capabilities. The emphasis will be on enhancing DX through unified environments, robust SDKs, components, and apps that can connect to out-of-the-box integrations. This shift aims to streamline development processes, allowing teams to deliver high-quality customer experiences more efficiently.

Architectural decisions should always serve your core objectives, not the other way around. The key to a successful composable commerce strategy is to maintain a sharp focus on desired business outcomes. Rather than getting bogged down in architectural complexities, take an iterative approach by doing the smallest project possible to achieve your specific goals.

Emeka Nwosu is SVP of Commerce Solutions Engineering at VTEX
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